learning.informontario Training Site

E-Learning and Training Toolkit


Fall 2020 Virtual Online Series

InformOntario would like to thank all of the presenters and attendees for making our Fall 2020 Virtual Learning series such a success.

Thanks to Oakville Public Library and Information Oakville for hosting the webinars on their Zoom platform.  

Currently, these presentations are not available except by request to info@informontario.on.ca due to website limitations, but we are working on a resolution. 



Wed, October 7th


Doug MacMillan,

The Letter M Marketing Company

Conduct Your Own Brand Review in 7 Steps

Our brand is more than a logo: it represents what we promise, how we behave and guides decisions throughout your organization. Doug has led branding exercises for dozens of not-for-profit, government and private sector organizations. He will walk through his proven methodologies to audit and update your organization’s brand on your own if you can’t engage a professional branding agency.


Wed, Oct 14


Faed Hendry & Michele Watson,

Findhelp Information Services

Developing and Delivering Virtual Onboarding and Training (During a Pandemic)

COVID-19 has not changed the mission of information and referral services but it has changed how business is being done. It is a virtual world. This webinar will explore some of the opportunities and challenges of transitioning to a virtual I&R work environment, some of the complications of onboarding and training staff and maintaining an up-to-date resource database in a period of unprecedented change.   The webinar is a first-hand account from the perspectives of both a new Service Navigator and a Training Manager. The session will explore lessons learned to date, call volume/trends and the changing human services landscape. This will be an interactive session with an opportunity for questions and answers.

Thu, October 22nd



Kart Vyas, R.Kin., CCPE, CRSP, CMIOSH

 Workplace Safety & Prevention Services (WSPS)


Workplace Mental Health in the “New Normal”: An introduction

COVID-19 has created unique challenges for the workplace. The “New Normal” comes with an increased need to ensure the health and safety of the workers, both physical and psychological. This session will help workplace parties gain an understanding of the impact on our mental health and business. As we get accustomed to the “new normal”, learn about different strategies that can assist you to successfully navigate through this challenging times.

Note: No recording of this session is available, at the request of WSPS.


Wed, October 28th


Andrew Needham, Information Oakville

Reconnecting with Your Community through I&R Day


I&R Day is Nov 16th, a day to promote and recognize your work in the community. Brainstorm with Andrew about virtual options to connect with the community and stakeholders, plus some free tools and products. 




 Newcomer Settlement Services Project

Building Local Information Support to Ontario Newcomers Project (BLISON) has been developed as a free professional development training for IO member organizations and their local partners providing information and referral to newcomers.

Funded by the Ministry of Citizenship, Immigration and International Trade from 2012-2015, the IO partners were:

 Training Modules located at http://learning.informontario.on.ca

Three (3) modules focusing on different aspects of information knowledge, partnerships and community development. Each module includes a training certificate.

  • Know Your Community
  • Creating Meaningful & Sustainable Resources
  • Cross Sector Collaboration in Information and Referral Systems