Our 45th annual Networking and Education Symposium has a new look and feel!

The 2-day event is set for Tuesday, May 18th and Wednesday, May 19th, 2021.

The community of Guelph – home to our member The People and Information Network (PIN) – will be the virtual host of our first, full-fledged e-Symposium.

Identifying, capturing and providing information and referral during the pandemic has been a critical, important job, done by professionals in many human services sectors. With this important work in mind, this year’s theme – relevant on so many levels – is: 

                                     Transformation through a Crisis

Hosting a virtual conference brings with it a whole new set of logistics, costs and learnings. 

InformOntario will be using Pheedloop – a virtual event platform and its streaming service – to create a more interactive and connective learning conference environment. Attendees don’t need any specific software – just an Internet connection and a PC or laptop with a headset (for best results). Nothing needs to be downloaded to access the Home Page, Chat features and streaming workshops. 

For an optimal online experience, we recommend using a computer as opposed to a phone or tablet. As well, we recommend logging in via Google Chrome or Microsoft Edge as there may be firewalls on Safari or Internet Explorer which could hinder your experience.

The e-Symposium is also a great opportunity for I&R professionals across Canada to receive professional training and reach out to others throughout the sector.

Continue to support InformOntario with your annual membership and by participating in our virtual Symposium.

This year's sponsors:

 211 logo  Ontario 211 Services

ICF logo   InformCanada

   Hamilton Public Library

   Findhelp Information Services



 This year's keynote speaker is Dr Julia Christensen Hughes from the University of Guelph, speaking on Leadership in a Time of Distruption and Uncertainty.

On our 2nd day, Karena de Souza of Tilt The Future will discuss The Future of Work, the incredible transformation of the workplace due to the pandemic, and its short-term and long-term impacts on our society.

Other virtual learning workshops will include:

  • Human trafficking – the trauma and road to recovery for its survivors of human trafficking and those at-risk of being trafficked
  • Promoting staff wellness during these times of isolation and social distancing
  • The new indigenous section of the AIRS I&R manual
  • Conducting your own organizational branding review
  • Compassion Fatigue and Vicarious Trauma
  • The key to success as a leader
  • Town Hall: Our Information and Referral Sector’s Response and Own Transition through Crisis 

The full draft program (subject to change) is posted here.

Our workshops will be recorded (based on permission by presenters), and will be available to attendees for a pre-determined amount of time afterwards (more information coming as we get closer to the event). So, all attendees can access our 2-day event as it suits their schedule, and will be able to access most presentations at a later time. 


Our Symposium offers value, education and networking for all participants, and contributes to professional certification hours. IO also recognizes that many organizations in the human services sector are facing continued financial and staff restraints. Therefore, our fees have been adjusted to show our ongoing support.

Our 1-price-fee for the 2-day event (InformOntario membership is NOT required):

  • Early Bird registration (until March 31, 2021) – $ 65.00 per person
  • Regular registration (as of April 1 to May 1st, 2021) - $75.00 per person


Information about payment options - by cheque or e-transfer - click here.

Once registered, there will be no refunds (unless meet criteria) because the online workshops will be recorded and available after the Symposium. For additional details, see our Refund Policy.

REGISTRATION FORM (complete and submit from this page)