The 47th annual Networking and Education Symposium, now renamed the InformCanada-InformOntario 2023 Symposium, is once again be a full fledged e-Symposium.

The 2-day event is set for Wednesday, May 17th and Thursday, May 18th, 2023.


Theme: Building Together Construire ensemble



Two days of education and networking, but also some Fun & Games too. 


Click on this icon to access the PDF outlining some fun activities and how your participation can lead to winning 1 of 10 prizes.







The Information and Referral sector’s annual Symposium has been the premier education, training and networking venue for 47 years. Through its new virtual format, more organizations and I&R practitioners throughout Canada can now connect, and provide information, ideas and tools that our attendees can use within their professional practice.

It is also the best opportunity for I&R practitioners/navigators, community resource data editors and managers to network with colleagues, and to learn and share strategies about initiatives, partnerships and projects.

2023 is a year of transition and renewal for Canada’s 2 Information and Referral (I&R) organizations. InformCanada and InformOntario will be “merging” into a new pan-Canadian charity by year’s end. This is a game-changer for the two organizations and their members. This is an important transition that will create a new national, Canadian entity supporting and serving best practices for the Information and Referral sector in Canada. This shared ambition has been discussed for many years with a history of collaboration and knowledge-sharing. The first step towards greater cooperation was within the workshop content and financial support of the annual Symposium. The final step will be a new, re-booted national organization which can showcase I&R as a critical service in Canada.

Over two days, we want to bring forward discussions in workshops that:

  • Keynote speaker Nancy Watts explores the excitement of forming a new organization, and the required committment of its members
  • Improving skills in customer service with workshops on the Anatomy of a Good Call, working with Indigenous organizations, etc
  • Learn from those who leveraged resources to expand impact and innovation with panels on Projects and Partnerships across the country
  • Community Information Exchange (CIE) models in Ontario and Alberta
  • Support for callers considering self-harm / suicide
  • Annual Town Hall Meeting and announcement of this year's bursary recipients
  • Self-care for staff after difficult calls


 Keep checking the website for the latest information as we populate the schedule. If you wish to be added to our e-blast mailing list, send request to 


The fees for the 2-day event:

- Early Bird (until April 30) - $75 per person

- Last Minute (May 1 to day of event) - $85 per person

Online registration link is below.


Payment Options


registration form